Shipping policy

Shipping Policy – PEPTAM Home & Kitchen

At PEPTAM Home & Kitchen, we are committed to delivering your orders in a timely and transparent manner. This Shipping Policy explains how orders are processed, shipped, and delivered.

Order Processing

Orders are processed within 1–2 business days (Monday through Friday, excluding weekends and public holidays) after payment confirmation.

Once your order has been shipped, you will receive a confirmation email with your tracking details.

Shipping Locations

We currently ship to customers within the United States only.

Shipping Fees

Free Standard Shipping is available on orders over $50 USD (USA only).
Shipping costs for orders below $50 will be charged 4.99$.

Delivery Time Estimates

Processing Time: 1–2 business days
Shipping (Transit) Time: 5–9 business days
Total Estimated Delivery Time: 6–11 business days

Delivery times are estimates and may vary depending on your location, carrier performance, weather conditions, or other unforeseen factors.

Shipping Carriers

Orders are shipped via USPS or other reliable courier services, depending on availability and delivery location.

Tracking Information

Once your order is dispatched, a tracking number will be sent to your email address.
Please allow 24–48 hours for tracking updates to appear in the carrier’s system.

You can track your order at any time using your order number and email address through our Order Tracking page.